Practical insights for SME founders navigating the realities of leadership, structure and decision-making while growing their business ecosystem.
Another new offer is built. Before it is promoted, the refund explanation is rewritten again because the actual refund policy still has not been finished. While the content flows to steady the rhythm of engagement, somehow there is never a fitting gap to review what already exists. Policies and procedures get pushed to the side […]
Leadership Is More Than One Season Read More »
There is a point in a growing business where the workload no longer fits within one role. The time required to maintain the same standard starts to creep beyond what was originally needed. This is when delegation is considered a fitting solution to the building pressure. A new role is created, tasks are handed over
Delegation isn’t the Relief Founders Seek Read More »
Growth is often the confirmation a founder needs to know that the business is working. With more work flowing in, increased visibility and greater possibility, revenue begins to move in a way that feels different to the early stages. It feels like progress. It is the point where leadership either pauses to check the structure
Growth Disrupts Deliberate Leadership Read More »
Professional relationships inside a business are not always formed through capability alone. Hiring Friends in Business Feels Easier In many businesses, particularly when hiring friends in business feels easier than formal recruitment. An owner-operator makes the decision to hire someone because they are influenced by an existing friendship. Alternatively, if a candidate appears to possess
Friendship is Not Structure Read More »
Founders talk about self-starters, creative thinkers and culture add as if these qualities exist in isolation. As if spotting them in an interview is enough to guarantee alignment once someone enters the business ecosystem. Why Hiring for Culture Feels Right, Then Fails Quietly What’s rarely spoken about is what happens when it doesn’t work. When
The Deceptive Trap of Hiring for Culture Read More »
When childcare becomes a clinical risk Recently, the news headline of a GP suspended for five months for dishonesty has been making the rounds. Dr Eisenhauer was found to have made false patient appointments in her calendar to prevent overruns and leave on time. A workaround that looks like individual misconduct, until you ask what
What diaries reveal about work culture and leadership accountability Read More »
