Friday, 24 July
10:45 AM BST
Live Online
75 minutes
£30.00
Most SME founders have something written down. A policy was put in place, a procedure was agreed and a rule was established. At the time, it made sense.
The challenge is that a document written once and left untested cannot provide the clarity the business needs when a situation becomes difficult. A complaint. A refund request. A concern that surfaces at the wrong moment or never surfaces at all because people have learned that raising it comes at a cost.
When that clarity is absent, leadership responds to the pressure of the moment rather than relying on the structure that was meant to set the standard. Decisions become harder to explain and harder to apply consistently.
You will not be rewriting it during the session. You will be listening to whether it HUMs.
Absence Policy · Terms of Service · Refund Policy · Workplace Rule · Employee Handbook Section · Internal Procedure · Complaints Process · Late Cancellation Policy
The Sound Check works through three perspectives:
You will work privately with one document during the session. You will not be asked to upload it, share it with the group or disclose confidential business information.
The purpose is to listen to the document with fresh attention and notice whether it can support the business when it matters.
By the end of the session, you will know whether your chosen document is closer to CROAK, COO or Close to HUM.
The document has kinks that are interfering with the protection it was meant to provide.
The document is commonly used, possibly overused. It exists and covers the basics but not guiding as well as it could.
The document is clearly understood and consistent. It supports and guides. However, it still needs to be maintained.
You will leave with one practical action to take within seven days. That action may be to clarify the wording, review how the document is being used in practice or confirm who is responsible for maintaining the standard going forward.
Legal advice
A document rewrite or editing session
A replacement for HR, legal or specialist employment support where that is genuinely required
It is a guided strategic review. A clear assessment of whether the business can rely on what it already has.
This is a beta session, offered at a reduced introductory rate while the Sound Check workshop format is being fine-tuned.
Seventy-five minutes · One document · £30.00.
This is the space to pause before the next difficult situation leaves you tangled in the weeds.
Friday, 25th July 2026 · Online · Limited places
After booking, you will receive a confirmation email. Within two working days, you will receive a calendar invitation with the joining details for the live online session.
Please use the email address you would like the calendar invitation sent to when making your booking.
No. You will bring one document to review privately during the session. You will not be asked to upload it, share it with the group or disclose confidential business information.
No. This is a live space for founders, owners and leaders to focus on the business away from the noise of the business.
To support open reflections and respect privacy, the session will not be recorded.
No. Legal cases, judgements and regulations may be referenced for context but this is not legal advice.
If your business is dealing with a legal dispute or specialist employment matter, appropriate professional advice should be sought.
You will leave with a clearer understanding of where your chosen document sits and one practical action to take within seven days. If the session shows that further review would be useful, there will be an option to discuss how the pathway towards HUM could continue.