When I came across an article advising employees on how to voice concerns to managers it was a good opportunity to highlight the contrast between an atypical business approach and the ethical strategy of HouseRules. While well-intentioned, its recommendations could inadvertently stifle open communication in the workplace. In this post, I’ll outline more constructive approaches to giving and receiving feedback that foster a positive company culture.
Cultivating a Culture of Open Communication
The original article discouraged directly raising grievances and put the onus entirely on staff to solve problems. However, with a framework in place that sets rules and provides guidance and processes, candid critiques become opportunities for improvement rather than points of contention. Here are some best practices for making feedback beneficial for all.
The Value of Unfiltered Feedback
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Balancing Individual Contributions
Shutting down your team can be detrimental to your business. With HouseRules you work on understanding your business and therefore you're open and encourage constructive feedback.
Mind the Boundaries
Feedback is fuel for improvement
You have choices when we work together. From having your existing policies reviewed and going through the recommendations. Moving all the way through to offering a bespoke service of stepping in and working through what is already in place to either
Don’t Brush Off Complainers
With the right structure in place working with The Ethical Strategist, you’ll come to understand the internal workings of your business beyond the sales and marketing. As a business owner, you will respect having your HouseRules which will have you recognise the hidden gems and encourage you to utilise all talent appropriately.
PS. If you would like to read the other article you can find it here.